No Swipes Privacy Policy
Privacy Policy
Your privacy is important to us. No Swipes (No Swipes ABN: 91548694185) takes all reasonable steps to ensure that your private information is protected. In this policy, we explain how we collect, store and protect your personal information.
It also explains how you can complain about a breach of the privacy laws, how you can access the personal information we hold and how to have that information corrected. Our Privacy Policy complies with the Privacy Act 1988(Cth) and the Australian Privacy Principles.
Personal Information
Personal information is data that can be used to identify or contact a single person.
To register for our events, we require you to complete a sign up form on our website www.noswipes.com.au which includes your name, age, gender, Instagram handle, phone number and email address.
How we collect it
There are several ways we may collect your personal information. This includes completing our sign up form, when you purchase tickets to our events, when you communicate with us via email, when you communicate with us over social media or when you attend our events.
If you do any of these actions you are authorizing us to access the details you have provided.
If you contact one of our awesome team, we will receive your email address as well as whatever information you share with us via your question or query. No Swipes keeps all records of our users correspondence including any feedback, questions or complaints about other users.
How we use it
We will only use your personal information to provide you with the best service that we can.
Such purposes include ensuring the safety of our guests or using your age and gender to tailor events in relation to your demographics.
Marketing communications: We may use your data to communicate to you. You may receive emails or SMS regarding new events, partnerships, promotions, and more, that are relevant to the services we provide.
You can choose to opt out to receive any of these communications at any time using the unsubscribe link within the communications.
Feedback: Occasionally we may ask you for feedback about your services and how we can improve. We may use your phone number or email address to ask you to rate how we are doing. We love hearing from you about how we do!
Catfishing:To identify fake sign ups and stop unacceptable behavior, it’s important to us that all our users are genuine and behave in an appropriate manner as expressed in our terms and conditions. In order to ensure our users are safe we ask for a social media profile link and we check ID when you enter our events.
How we hold and protect it
We do our utmost to protect the privacy and security of any personal information we hold. However, unfortunately marketing suite, app, website or internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur.
Buying tickets
We use a third party website Humanitix to sell tickets to our events. Humanitix have robust security measures to keep your data safe.
We take security seriously and protect your personal information in the following ways:
We do not keep your credit card number as any payments you make to No Swipes are all controlled via the Humanitix website.
See their privacy policy https://console.humanitix.com/public/pdfs/humanitix_privacy_...
The servers of all marketing platforms we use are protected by industry standard firewalls and have password protection systems.
We restrict access to personal information to our employees and contracted third party providers who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations.
We take appropriate steps to destroy or de-identify personal information if we no longer need it for any authorised purpose and are not required by law to retain it.
If we do suffer a data breach of any kind this is the type of situation we take very seriously. In accordance with the Office of the Australian Information Commissioner (OAIC).
Other third parties
From time to time, No Swipes will have deals and discounts from their partners which may be communicated to you via email or SMS. By agreeing to our terms you are agreeing to receiving these deals. It is at your own discretion if you choose to interact with these deals.
How you should keep your own data safe
Please keep yourself safe and consider the information you share with others when you meet them at our events. Here are ways to keep safe at our events.
How we use cookies and tracking tools
No we’re not giving delicious treats away we’re afraid. “Cookies” is the name given to data files that live in your computer hard drive that store information about when you visit the noswipes.com.au web site and what you prefer to see.
We may use cookies to allow us to anonymously learn how people interact with No Swipes, therefore helping us to improve our service for you, for example analytics that help us determine how our site is performing and ensuring a smooth and trouble-free experience for our customers.
Anonymous data we collect includes your computer’s IP address, recording the time and pages you visited, the device and browser you are using. Cookies by themselves cannot be used to discover the identity of a user. Cookies may also be used to help us tailor our online ads or to deliver an advertisement to you that may be more relevant to you. You can choose to disable cookies in your web browser at any time. Cookies are also used to ensure against fraud, misuse.
How to update your information
You have the right to request access to, or correction of, the information No Swipes holds about you by emailing us using the contact details below.
Upon receipt of your request and enough information to allow us to identify you, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any personal information that you tell us is inaccurate, irrelevant, out of date or incomplete.
Delete your data
At any time you can request to have your data deleted by No Swipes by contacting hello@noswipes.com.au.
Age policy
Although we hope to help singles of all ages find love, you have to be at least 18 years old to attend our events. We will specify if there are events for specific age ranges when we send out marketing communications.
No Swipes does not knowingly collect any information about, or market to children, minors or anyone under the age of 18. If you are less than 18 years old, we ask that you do not sign up to our events, or attend our events.. If we become aware of anyone under the age of 18 has registered with us, we will terminate that person's registration from No Swipes.
From time to time we might have to share your data
We will only disclose your personal data to regulators, law enforcement bodies, or other third parties where we think it’s necessary to comply with applicable laws or regulations. Where possible and appropriate, we will notify you of this type of disclosure.
How to contact us
If you believe your privacy has been breached, or if you have concerns about how we have handled your personal information, please contact us using one of the methods outlined below.
Email: hello@noswipes.com.au
We will investigate the matters raised and we will respond to you directly. If you are dissatisfied with our response, or with the way that the complaint was handled, then you should refer the matter to the Privacy Commissioner’s Office in accordance with the Privacy Act.
No Swipes ABN: 91548694185
Effective date
No Swipes may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. This policy was last updated 05/09/23
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